About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. What You'll Do SimpliSafe is looking for a Staff Software Engineer to join our Device Management team. This team develops and maintains highly performant and reliable services that enable authenticating, maintaining inventory, and managing our devices. These services are in the critical path of keeping our customer's homes secure. Primary responsibilities include: <ul><li>Build solutions from their inception through to production - from design, development, testing and deployment.</li><li>Use the best tools for the job; creating right-sized, tested, and reliable services to meet the needs of customers and co-workers</li><li>Work on microservices which are:</li><ul><li>Small and independent</li><li>Easy to learn, change, extend</li></ul><li>Collaborate and coordinate with various engineering teams within the platform to drive adoption, gather feedback, and continuously improve the solution</li><li>Be a technical leader on the team driving design discussions/decisions and participating in code reviews; mentor and coach team members on good design and coding practices</li><li>Engage in creating a technical roadmap for the team</li></ul>What You'll Bring <ul><li>A collaborative team player with industry experience (7+ years) writing backend services at scale using one of Node.js, Go, Java, or C#</li><li>A willingness to work in a polyglot development environment.</li><li>Thorough understanding of foundational web service technologies (e.g. TCP, REST, Protobuf, JSON).</li><li>Experience with cloud technology (AWS preferred) and designing solutions that leverage its unique advantages.</li><li>Collaborative mindset and a passion for technology and learning. Enjoys mentoring teammates and helping everyone perform better.</li><li>Practitioner of lean or agile software development principles and practices, understanding and advocating the importance of test automation, continuous delivery, continuous improvement, and value delivery.</li><li>Nice to haves:</li><ul><li>Experience with Infrastructure as Code (Terraform, Ansible, and such)</li><li>Experience with Python</li><li>Experience working with one or more of the following data handling technologies (SQL, MongoDB, Redis, Amazon SQS, Elasticsearch, Kafka)</li><li>Comfortable with the CLI and shell scripting</li><li>Knowledge of containerization and orchestration (Docker, Kubernetes, or ECS)</li></ul></ul>What Values You'll Share <ul><li>Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.</li><li>Aim High - Always challenging ourselves and others to raise the bar.</li><li>No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.</li><li>One Team - Taking a highly collaborative approach to achieving success.</li><li>Lift As We Climb - Investing in developing others and helping others around us succeed.</li><li>Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.</li></ul> We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our office on two core days, typically Tuesday, Wednesday or Thursday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. What you'll do: SimpliSafe is seeking a Business Analyst to join our growing Customer Experience team. We focus on creating seamless experiences to make it easy for customers to do business with us. In this role, you will be responsible for analyzing existing business processes, creating actionable insights, and driving improvements to enhance our customers' billing and subscription experience. Additionally, you will support the team with issue resolution, including managing implementation and measurement plans. This is a collaborative role that will directly impact our customers' experience and contribute to SimpliSafe's growth. Primary responsibilities include: <ul><li>Perform analysis and exploratory research into billing and subscription scenarios, develop actionable insights, and share recommendations with stakeholders </li><li>Collaborate with teams across SimpliSafe to drive improvements in customer experience for billing and payments</li><li>Manage implementation and measurement plans for initiatives to gauge effectiveness</li><li>Maintain reports and dashboards to provide visibility into key business metrics</li><li>Respond to analysis requests on an ad hoc basis by gathering, analyzing and reporting relevant data from various sources</li><li>Develop documentation for business processes and customer journeys</li><li>Collaborate with data analysts across the company to deepen understanding of SimpliSafe's data</li></ul>What you'll bring <ul><li>2-4 years of experience in roles combining data analysis with business strategy formulation and implementation</li><li>Strong analytical and problem-solving skills, with the ability to identify trends, patterns, and root causes of customer issues</li><li>Excellent interpersonal skills</li><li>Ability to stay organized and detail-oriented in a fast-paced environment </li><li>Experience with using data to tell a story</li><li>Passion for creating seamless customer experiences</li><li>Skilled in Microsoft Excel and/or Google Sheets</li><li>Bachelor's degree (preferably in a quantitative field)</li></ul>What we'd love to see (but isn't required) <ul><li>1+ years experience in Tableau</li><li>1+ years experience in SQL </li><li>Experience working in a subscription business</li></ul>What Values You'll Share <ul><li>Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.</li><li>Aim High - Always challenging ourselves and others to raise the bar.</li><li>No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.</li><li>One Team - Taking a highly collaborative approach to achieving success.</li><li>Lift As We Climb - Investing in developing others and helping others around us succeed.</li><li>Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.</li></ul> We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. What You'll Do At SimpliSafe, we design, develop, manufacture, and sell our own line of wireless, connected home security systems: home sensors, cameras, and locks. Our technology and service platform secures the homes of millions of Americans without the hassles, long term contracts, or fees of traditional Home Security. SimpliSafe is looking for a Staff Software Engineer to join our Camera software development team driving our current and next generation camera platforms. Primary responsibilities include: <ul><li>Design, implement, and test C++ software for our current and next generation camera platforms in an agile development environment.</li><li>Collaborate with internal and third-party engineering teams to develop efficient and effective software solutions.</li><li>Values testing (unit, mock, integration) and test-based/driven software development.</li><li>Create documentation for software design, implementation, and testing methodologies.</li><li>Lead large feature designs and development projects.</li><li>Investigate and diagnose software issues from QA testing and user feedback.</li><li>Provide project timeline estimates and size of work coming down the pipeline.</li></ul>What You'll Bring <ul><li>7+ years in a software development role</li><li>Established Modern C++ (C++11, 14 and higher) language skills with experience in object-oriented software development in embedded applications</li><li>Experience developing on 32-bit embedded systems running an RTOS or embedded Linux.</li><li>Experience working with finite state machines and event-driven architectures</li><li>Experience in leading the designs and developments of large, cross-functional projects</li><li>Experience with video/audio encoding standards (MJPEG, H.264, MPEG-3) and streaming protocols (WebRTC preferred)</li><li>Experience integrating AWS Kinesis or similar SDKs into embedded products.</li><li>Enjoys working in a highly collaborative environment</li></ul>What Values You'll Share <ul><li>Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.</li><li>Aim High - Always challenging ourselves and others to raise the bar.</li><li>No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.</li><li>One Team - Taking a highly collaborative approach to achieving success.</li><li>Lift As We Climb - Investing in developing others and helping others around us succeed.</li><li>Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.</li></ul> We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. What You'll Do SimpliSafe's Device Cloud Services team is on mission to level up the backend cloud based systems that provide control of our home security devices. We're looking for a motivated, experienced Senior Software Engineer to design, develop, maintain and own software solutions. We're a backend team solving large-scale distributed problems, ensuring customers have real-time control and visibility into their security systems; because we deal with life safety, reliability, simplicity, and performance are our key pillars. Primary Responsibilities Include: <ul><li>Develop and design quality solutions, working with more junior engineers to help them better understand product requirements and build simple, reliable solutions at scale. •Develop and maintain tests to ensure the solution continues to function at a high level and can be maintained & refactored safely. </li><li>Long-term support & maintenance work, such as performance optimization, bug fixes, feature additions, design and usability improvements, and automation. </li><li>Document the systems you are building to ensure they can be maintained by the next generation of developers.</li><li>Serve as an on-call first responder for software owned by your team.</li></ul>What You'll Bring <ul><li>Extensive experience designing and implementing features, including designing and building APIs for others to consume. </li><li>Experience with at least 2 major programming languages (C#, JavaScript/TypeScript, Java, C++, Go, Python, etc.). </li><li>A strong understanding of the SOLID principles. </li><li>Passion, curiosity and a desire to continuously learn and grow.</li><li>Experience building and running cloud based microservices and distributed systems according to industry best practices. </li><li>Experience using AWS, Azure, or GCP. </li><li>Familiarity with the Agile Scrum process. </li></ul>Nice-to-Haves <ul><li>Extensive professional experience in any of the major programming languages from above. </li><li>Experience with lean/agile software development principles and practices, including continuous integration & delivery, test automation, etc.</li></ul>What Values You'll Share <ul><li>Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.</li><li>Aim High - Always challenging ourselves and others to raise the bar.</li><li>No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.</li><li>One Team - Taking a highly collaborative approach to achieving success.</li><li>Lift As We Climb - Investing in developing others and helping others around us succeed.</li><li>Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.</li></ul> We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

About SimpliSafeWe're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.Why are we hiring?Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.What You'll DoSimpliSafe is looking for a Staff Software Engineer to join our Device Management team. This team develops and maintains highly performant and reliable services that enable authenticating, maintaining inventory, and managing our devices. These services are in the critical path of keeping our customer's homes secure.Primary responsibilities include:Build solutions from their inception through to production - from design, development, testing and deployment.Use the best tools for the job; creating right-sized, tested, and reliable services to meet the needs of customers and co-workersWork on microservices which are:Small and independentEasy to learn, change, extendCollaborate and coordinate with various engineering teams within the platform to drive adoption, gather feedback, and continuously improve the solutionBe a technical leader on the team driving design discussions/decisions and participating in code reviews; mentor and coach team members on good design and coding practicesEngage in creating a technical roadmap for the teamWhat You'll BringA collaborative team player with industry experience (7+ years) writing backend services at scale using one of Node.js, Go, Java, or C#A willingness to work in a polyglot development environment.Thorough understanding of foundational web service technologies (e.g. TCP, REST, Protobuf, JSON).Experience with cloud technology (AWS preferred) and designing solutions that leverage its unique advantages.Collaborative mindset and a passion for technology and learning. Enjoys mentoring teammates and helping everyone perform better.Practitioner of lean or agile software development principles and practices, understanding and advocating the importance of test automation, continuous delivery, continuous improvement, and value delivery.Nice to haves:Experience with Infrastructure as Code (Terraform, Ansible, and such)Experience with PythonExperience working with one or more of the following data handling technologies (SQL, MongoDB, Redis, Amazon SQS, Elasticsearch, Kafka)Comfortable with the CLI and shell scriptingKnowledge of containerization and orchestration (Docker, Kubernetes, or ECS)What Values You'll ShareCustomer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.Aim High - Always challenging ourselves and others to raise the bar.No Ego - Maintaining a 'no job too small' attitude, and an open, inclusive and humble style.One Team - Taking a highly collaborative approach to achieving success.Lift As We Climb - Investing in developing others and helping others around us succeed.Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.#J-18808-Ljbffrby Jobble

Simplisafe Jobs

Staff Embedded Software Engineer
May 17, 2024

Staff Software Engineer
May 13, 2024

Senior Product Manager Aiml
May 13, 2024

Business Analyst Customer Experience
May 8, 2024

Staff Embedded Software Engineer
May 8, 2024

Compensation Data Analyst Hybrid
May 6, 2024

Business Analyst Business Systems
May 3, 2024

Senior Software Engineer Distributed Systems
May 1, 2024

Staff Software Engineer
April 28, 2024

Business Analyst Customer Experience
April 23, 2024

Quick filters

Top companies

Simplisafe Jobs

Staff Embedded Software EngineerMay 17, 2024

Staff Software EngineerMay 13, 2024

Senior Product Manager AimlMay 13, 2024

Business Analyst Customer ExperienceMay 8, 2024

Staff Embedded Software EngineerMay 8, 2024

Compensation Data Analyst HybridMay 6, 2024

Business Analyst Business SystemsMay 3, 2024

Senior Software Engineer Distributed SystemsMay 1, 2024

Staff Software EngineerApril 28, 2024

Business Analyst Customer ExperienceApril 23, 2024